Are you wanting to turn your water softener up because you want the water to be softer or down because you want to use less salt?
Many homeowners make the mistake of adjusting the hardness setting on their water softener thinking that they can make their water harder or softener but it’s actually a mistake and all that is going to happen is that you will soon be calling your water softener professional out to look at your system that “isn’t working”. The hardness setting on a water softener should match the grain-per-gallon hardness count of your incoming water or be 1 or 2 points higher for a small margin of error and then it should be left alone. All this setting does is tell the softener how much hardness there is in each gallon of water so it knows how many gallons of soft water it can give you before it needs to regenerate. If the hardness setting is too low because you tried to “turn the softener down” you will run out of soft water before the system regenerates and you will get a hard water, soft water, hard water, soft water effect. If the hardness setting is set too high because you wanted to “turn the softener up” the softener will begin to regenerate more often than it should using more salt than it should.
The joke is on you because you’re the one that has to haul that salt. If you feel like your water softener needs to be adjusted or “reset” back to what it should be then give us a call. We’d be more than happy to help you out.